Online Shop - Ordering

How do I track my order?

You can track your order by logging into your account and visiting the order history section.

Can I change my order once it's placed?

Unfortunately, changes to orders may not be possible once submitted. However, you can contact Sennheiser customer service to inquire about changes, especially if the order hasn't shipped yet.

What payment methods do you accept?

Sennheiser's online shop typically accepts major credit cards and some debit cards. You can find the latest information on accepted payment methods during checkout.

Can I cancel my order?

You may be able to cancel your order if it hasn't shipped yet. Contact Sennheiser customer service as soon as possible to enquire about cancelling your order.