Find all the answers about using your XS Wireless Digital (XSW-D) system below:
How do I set up XSW-D for the first time?
XSW-D systems come pre-paired from the factory, so you can take a new system out of the box, power it up and get right to work.
How do I select a channel / frequency on XSW-D?
XSW-D automatically selects its own frequency, and will automatically switch to a new frequency if interference is detected.
How many systems can I run simultaneously with XSW-D?
Up to five (5) XSW-D systems can be used simultaneously.
How far can XSW-D transmit?
The XSW-D system can operate up to 75m (250 ft) under ideal operating conditions.
Will XSW-D warn me if I'm getting out of range?
Yes. Both XSW-D transmitter and receiver indicators will flash green and red to indicate you're almost out of range.
What is the operating time of XSW-D?
XSW-D provides up to 5 hours of operating time.
How do I re-charge my XSW-D systems batteries?
XSW-D's built-in lithium ion batteries can be charged by connecting the included charging cable to any USB-A equipped external charging device or computer.
Do I need to set my XSW-D system's input and output levels?
No, XSW-D input and output levels have been pre-set to optimum levels - simply plug and play.
What do the different LED indicator colors mean when I power up my XSW-D system?
The XSW-D Battery status is indicated by LED color during power up.
- Green: over 75% charge remaining
- Yellow: less than 75% charge remaining
- Red: less than 5% remaining
- Blinking red: too low to operate
How do I monitor my remaining XSW-D battery time during use?
During operation, remaining battery time is shown on the XSW-D indicator as follows:
- Red & green blinking: less than 15% charge remaining
- Rapid blinking, red only: less than 5% remaining
Can I buy additional XSW-D components with different connectors to expand my system?
Yes, you can purchase additional XSW-D transmitters or receivers - sold separately - and then pair them to work with your existing XSW-D system.
How do I pair an additional XSW-D component to my existing XSW-D system?
Start with both XSW-D devices powered off. Press and hold the power buttons on selected XSW-D transmitter and receiver for (minimum of) 5 seconds to enable pairing on the devices. Both indicators will flash green and red, then turn solid green when pairing is complete.
How many XSW-D transmitters can I pair with my XSW-D receiver?
Up to four XSW-D transmitters can be paired with an XSW-D receiver, however only one transmitter may be used at a time with the receiver as it is a point-to-point connection.
Can I send audio from one XSW-D transmitter to multiple XSW-D receivers simultaneously?
No, XSW-D creates a point-to-point paired connection between a single transmitter and single receiver.
The XSW-D Portable ENG Set comes with two transmitters and one receiver. Can I use both transmitters simultaneously?
No, only one XSW-D transmitter can be connected to the XSW-D receiver at a time. Both transmitters have been pre-paired to the receiver from the factory, enabling plug and play operation with either device.
Do I need a license to use the XSW-D system?
No, XSW-D operates in the 2.4GHz frequency range for worldwide license-free use.
I lost an XSW-D accessory. Can I replace it?
Yes, all XSW-D accessories are available separately. You can purchase additional transmitters and receivers, belt clips, camera adapters, and connecting cables as needed.
What kind of microphones can be used with the XSW-D XLR plug-on transmitter?
Any dynamic microphone (or battery-powered condenser microphone) will work with the XSW-D XLR plug-on. It does not provide phantom power so a condensor microphone without its own battery power cannot be used.
What kind of microphones can be used with the XSW-D 3.5mm Mini Jack transmitter?
The XSW-D 3.5mm Mini Jack transmitter is compatible with most common lapel mics and headmics.
Will the XSW-D Instrument Set work with all styles of guitar and bass pick-ups and plug-styles?
The XSW-D 6.3mm (1/4 inch) jack connector has a 90-degree range of motion, allowing it to be plugged into a wide range of instruments with side, top or even recessed input jacks. In the event that the transmitter does not fit into a specific instrument, an extension cable is provided, which allows the transmitter to be clipped to the strap.
Can I use the Ci1 instrument cable with the 3.5mm input on the XSW-D Mini Jack Transmitter?
No, the Ci1 instrument cable (included in analog XS Wireless and evolution wireless instrument sets) is not compatible with XSW-D. For instrument connections via 6.3mm (1/4 inch) jack, please use the dedicated XSW-D Instrument transmitter.
Can I connect XSW-D to my computer via the USB cable?
XSW-D components can be charged via a computer's USB port, but audio is not passed to or from a computer via USB.
My XSW-D audio is distorted, what should I do?
In the unlikely event that your audio distorts, reduce the input level on your mixing board, DSLR camera or other external device. If your equipment offers choice of mic or line level, please select line. For devices offering mic level only, reducing input sensitivity will improve results. XSW-D has been designed to provide a clean, robust output signal, but you may need to adjust your external device the default settings on to achieve the best results.