Tony Gutierrez
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Articles
Recent activity by Tony Gutierrez-
EW-D Lights and their meaning - LINK
Your receiver has two main lights - LINK and DATA to the left side of the main window.Below are what the different LINK colors indicate, and tips on how to resolve.LED ColourLink between Transmitte...
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EW-D Audio Level Control
Audio level controlYou have two aspects you can control in the overall EW D gain staging: GAIN and AF OUT.GAIN controls the input level coming in to the transmitter, and AF OUT controls the level l...
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EW-D Mute function
MuteTo mute/unmute your transmitter, your transmitter has a Mute toggle switch. The switch is on the top if using a bodypack transmitter, and on the main body above the Sennheiser logo if using a ...
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Troubleshooting Steps for Dante Clock Loss
If your Sennheiser device is losing its Dante clock, the issue likely stems from network synchronization or configuration problems. Below is a breakdown of what to check and how to troubleshoot: Ch...
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Troubleshooting Steps for Dante Clock Loss
If your Sennheiser device is losing its Dante clock, the issue likely stems from network synchronization or configuration problems. Below is a breakdown of what to check and how to troubleshoot: Ch...
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Operating distance of the EW-D and EW-DX systems.
The Sennheiser EW-D and EW-DX systems offer a transmission range of up to 100 meters (approximately 328 feet) in ideal conditions, that means a clear line of sight with minimal interference or obst...
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Enhanced Security Features for EW-DX
EW-DX Firmware 4.0.0 adds enhanced security features for EW-DX devices Enhanced Security Features:This update implements a comprehensive security update for our Evolution Wireless Digital EW-DX fam...
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Profile Wireless: Why do the LEDs on my Profile Wireless Light up when its off and in the charging bar
Why are the LEDs on while in the Charging Bar All devices are in the Charging Bar and the user presses the Charging Bar's power Button to Check Memory and battery Status. RX Display lights up and S...
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MobileConnect: Sorting the channels so they display in order when users open the app.
MobileConnect Manager If you are using the MobileConnect Manager, you can sort the channels under MobileConnect Manager > Mobile App Configuration. As soon as you save the new order it should upd...
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Spectera: LinkDesk or WebUI reporting an error during activation process that the license server is unreachable.
Root Cause: Typically, the Base Station does not have direct access to the internet. Solution:Depending on the network infrastructure on the Customer side, following actions need to be taken. In ad...