Philip Slopak

If you are noticing choppy audio with a TCCM or TCC2 ceiling microphone, take a look at the following.1.  Doublecheck the microphone's firmware is up to date.  This can be done in Control Cockpit o...

When was dearVR UNITY discontinued, and how can I access the legacy installer?dearVR UNITY was discontinued on September 1, 2024. However, all purchased licenses remain valid, and you can continue ...

This article applies to:EW DX (all versions) TC Bar S/M TCC2 TCCM Speechline Wireless   If you encounter a problem updating a Sennheiser component through the Control Cockpit software, please consi...

Follow the instructions below for scanning for new frequencies and synchronising your transmitter and receiver in XSW 1 systems:    Start off by turning on the receiver, and turning off all the tr...

  Scenario: Within a managed enterprise network environment, the TC Bar M is set to Split mode and connected to dedicated “Control” (Port I) / “Dante” (Port II) subnets/ domains. Dante Controller ...

In some cases, you might run into an issue opening Control Cockpit where Control Cockpit is not showing up properly and the services are not starting properly.The issue is due to IIS(Microsoft Info...

  We recently released firmware version 1.8.10 for the TCC2 which should help with beam freezing during long term operation with camera system tracking. This update is now available within the Cont...

  Note: this article is not dependent on a specific wireless system model, but is rather designed as a general troubleshooting process - refer to your system's documentations for further details as...

Follow the instructions below for scanning for new frequencies and synchronising your transmitter and receiver in XSW 2 systems:    To perform and autoscan and synchronization please try the follow...

  Follow the instructions below for scanning for new frequencies and synchronising your transmitter and receiver in EW G2, EW G3 and EW G4 systems:      To Perform an Easy Scan Setup:  Turn on you...