Philip Slopak

  How can you make audio channels discoverable via mDNS in the MobileConnect system?mDNS simplifies channel discovery for users. To enable it:Navigate to the local admin interface and access the Ne...

 What are common causes and fixes for the MobileConnect App showing "No channels available"?This issue often arises due to:The mobile device being connected to an incorrect or unsupported WiFi netw...

It is possible to refinish the TCC2 using vinyl wrapping.  We have 3D and drawing files available below for exact measurements.https://assets.sennheiser.com/global-downloads/file/11615/TeamConnect_...

 Certain devices can be updated manually using the WSM software.In the example below an EW DX EM 2 is used, however, this procedure would apply to many products including: D6000D9000EW 300-500 G4EW...

 True Voicelift is an algorithm that is designed for clear voice intelligibility across a room which works by amplifying a detected user's voice before the point of feeding back.There is some user ...

If you're experiencing connectivity issues with your EW D or EW DP system using Smart Assist on your phone, ensure your app is updated, disconnect and re-pair the device in Bluetooth settings, and ...

If you are noticing choppy audio with a TCCM or TCC2 ceiling microphone, take a look at the following.1.  Doublecheck the microphone's firmware is up to date.  This can be done in Control Cockpit o...

When was dearVR UNITY discontinued, and how can I access the legacy installer?dearVR UNITY was discontinued on September 1, 2024. However, all purchased licenses remain valid, and you can continue ...

This article applies to:EW DX (all versions) TC Bar S/M TCC2 TCCM Speechline Wireless   If you encounter a problem updating a Sennheiser component through the Control Cockpit software, please consi...

Follow the instructions below for scanning for new frequencies and synchronising your transmitter and receiver in XSW 1 systems:    Start off by turning on the receiver, and turning off all the tr...