Philip Slopak

 To update the TCC 2 or TCC M firmware, you must be connected via Sennheiser Control Cockpit.   The latest version of Control Cockpit software can be downloaded from our product page here In the De...

 As of firmware v1.2.5, your TCC M features two different network modes- Single Cable Mode, or Split Mode: Single Cable Mode allows Ctrl, POE, and Dante traffic over a single ethernet cable.  This ...

 New to the TCC M is a process to claim each TCC M for use as a security measure.  This acts as a password protection process for prohibiting unintended/unnecessary access to the microphone.  The m...

  What are the system requirements for the MobileConnect Manager and MobileConnect Station? The MobileConnect Manager must remain connected to the Internet at all times for tasks like logging in, f...

  How can you make audio channels discoverable via mDNS in the MobileConnect system?mDNS simplifies channel discovery for users. To enable it:Navigate to the local admin interface and access the Ne...

 What are common causes and fixes for the MobileConnect App showing "No channels available"?This issue often arises due to:The mobile device being connected to an incorrect or unsupported WiFi netw...

It is possible to refinish the TCC2 using vinyl wrapping.  We have 3D and drawing files available below for exact measurements.https://assets.sennheiser.com/global-downloads/file/11615/TeamConnect_...

 Certain devices can be updated manually using the WSM software.In the example below an EW DX EM 2 is used, however, this procedure would apply to many products including: D6000D9000EW 300-500 G4EW...

 True Voicelift is an algorithm that is designed for clear voice intelligibility across a room which works by amplifying a detected user's voice before the point of feeding back.There is some user ...

If you're experiencing connectivity issues with your EW D or EW DP system using Smart Assist on your phone, ensure your app is updated, disconnect and re-pair the device in Bluetooth settings, and ...