Philip Slopak

Issue: After updating the TC Bar firmware to v2.0.2, you see a yellow Unknown Error message in Control Cockpit: As this update introduces cloud connectivity functionality within Devicehub, it subse...

 If you’re facing the error shown above during enrollment, this error typically occurs when the TC Bar cannot establish a secure connection to the Sennheiser Cloud services due to one or more of th...

  Step-by-Step Guide for TC Bar Enrollment  Connect your laptop and TC Bar to the same network.  Identify the TC Bar IP address via your DHCP server or network tools.  Access the Local Web UI by en...

 Below are links to helpful resources as you integrate the TCC 2 or TCC M into your environment:Planning Guide for System Integrators (external pdf download)True Voicelift Applications (external pd...

  Issue Category Solution No Audio Operational Ensure the TC Bar is connected over USB C to the computer using the supplied cable. Is Dante routed properly through Dante Controller? Check the S...

The following is a useful starting point in getting started with your TC Bar and configuring within Control Cockpit. Sound Profile options [Audio tab]:Optimized EQ presets defined by how the unit i...

 For use with Dante, the Dante protocols option should be enabled in Control Cockpit > Network tab.  There are also a few Network Modes as it pertains to current/intended connectivity.  Dante Netwo...

 ConnectivityThe TC Bar S and M offer very similar connectivity options, seen below.Functionally, the TC Bar S is designed to cover between 5-7 people in a ~10' x 15' space, whereas the TC Bar M is...

 What is the difference between TC Bar S and TC Bar M?The main difference lies in the intended meeting room size for which the device was designed:• TC Bar S: Small meeting rooms (3 m x 4.5 m (10 f...

 Claiming - initial steps: 1.  Connect your TC Bar to power:The TC Bar M must use the supplied DC power supply; the TC Bar S can either via the supplied DC supply or by POE to a POE+ capable networ...